Frequently Asked Questions
Am I able to have driving lessons in my own/family or friends car?
Under certain circumstances, customers may want to receive lessons in their own/family vehicle. This is a good idea where the car will be used for a Driver’s Test. It is also a good idea when a learner has a new car and wishes to familiarize themselves with it prior to licensing. Progressive Act Driving School is able to offer customers training in their vehicle, provided the vehicle is registered, roadworthy and comprehensively insured.
Prior to any training being conducted in the customer’s vehicle, the instructor should inspect the vehicle for its road worthiness. The inspection should include, but is not limited to, a check of the following items;
- the registration label is valid, current, intact and displayed appropriately
- the vehicle is comprehensively insured and the customer’s insurance company is notified that it will be used by a driving instructor to conduct training in
- The tyres:
- are correctly inflated (air pressures must reflect the manufacturer’s recommendation as a minimum).
- have appropriate levels of tread
- are not damaged
- all indicators, headlights and brake lights are working
- seats and seat belts are in good working order and are not damaged or twisted
- any loose items in the cabin of the vehicle are stowed in the cargo (boot) area
- the windows and interior are clean
- the vehicle has sufficient petrol to last the course of the lesson (minimum requirement – a quarter of a tank)
Where do I meet the instructor?
The instructor generally picks you up from your home, however the lessons can start from other locations as well if that is more convenient for you, kindly inform the instructor via SMS if you want to update your pickup location.
How many lessons will I need before I can pass the ACT Government test ?
Everyone progresses at their own pace and it’s up to the individual. Most students will know when they are confident and ready to take the government test, otherwise for logbook the driver instructor will decide when the student is ready . We’ll never try and sell you more lessons than needed and will advise when we feel you have the skills to pass the log book or government test.
Do you have discounts or package prices?
Unfortunately, Our prices are fixed however everyone gets a discount if they decide to buy a package. After the first lessons customer can either pay per lesson or buy Silver , Gold or Platinum pack.Click “Prices” tab for further details.
When do I pay and what payment types do you accept for driving lessons?
Payment is taken at the start of each lesson. We accept cash if you want to purchase any package you can transfer money into our business account.
Do you have any female driving instructors?
No. Our male instructors are totally professional and understanding to all their customer’s needs. All our driver instructors are ACT accredited driver instructor and if you want and not comfortable your family member can accompany you for your lessons.
Who do you train?
We provide driver training to following:
1- students
2- Adult
3- overseas applicants
4- senior drivers
What is the cancellation and No show policy?
- If client cancels the lesson with less than 24 hour notice we can reschedule the lesson to other day and time depending on driving instructors availability.Client needs to contact driving school in order to cancel the appointment.
- If cancellation notice is more than 12 hours but less than 24 hours then we will charge 30% of the lesson cost
- If cancellation notice is 12 hours or less ,Including ‘No Show” we will charge full lesson cost.
Lateness and non attendance
- If clients arrives late for the lesson , driving instructor will only be able to offer you the remaining time for the lesson
- If client is more than 20 minutes late for the lesson with notifying we reserve the right to cancel the lessons and charge the full lesson cost.
- If client do not attend a lessons ,we reserve the right to cancel the driving lessons and charge full lesson cost.